Question 1

What is GhostSims?

Accepted Answer

GhostSims provides untraceable, encrypted SIM cards that ensure your calls, messages, and data remain private. Our SIMs do not broadcast IMEI, have changeable IMSI, and store zero personal data.

Question 2

Do you store any customer data?

Accepted Answer

No. We operate under a zero data retention policy. We do not store call logs, messages, browsing history, or any personal details beyond what's needed for order processing. Any temporary order data is wiped regularly.

Question 3

How do I receive my GhostSim?

Accepted Answer

eSIMs are delivered instantly after purchase. Physical SIMs are shipped securely, and you can contact us for delivery updates.

Question 4

What payment methods do you accept?

Accepted Answer

We accept cryptocurrency (Bitcoin, Ethereum, Monero, Zcash, Litecoin, USDT, Solana, and more privacy coins) for maximum anonymity. We also offer cash payments - either meet in person in East London or send cash by Royal Mail Special Delivery. Card payments and PayPal are available too.

Question 5

Does GhostSims work worldwide?

Accepted Answer

Yes! Our SIMs work in 200+ countries with encrypted data and secure calling options.

Question 6

Can I use GhostSims for data?

Accepted Answer

Yes. Our encrypted SIMs support secure mobile data connections.

Question 7

What happens if I lose my SIM?

Accepted Answer

We can reissue you a new SIM at a fee of £50 for an eSIM or £60 for a physical SIM. You will need your previous QR and SIM ID for us to transfer over your remaining balance.

Question 8

How do I top up my SIM?

Accepted Answer

Simply visit our website and follow the top-up instructions for your eSIM or physical SIM.

Question 9

How do I contact GhostSims for support?

Accepted Answer

You can reach us via Email at support@ghostsims.com, Signal at +44 7375 695524, or Telegram at @GhostSims.

Frequently Asked Questions