At GhostSims, we ship all encrypted SIM cards and secure mobile devices worldwide, ensuring fast, reliable, and discreet delivery. Every order is handled with the highest level of care to protect your privacy and guarantee a smooth purchasing experience.
1. Shipping Destinations
We ship globally from our fulfilment centre in the United Kingdom.
All orders-whether domestic or international-are eligible for free standard delivery.
2. Processing Times
- Order Processing: 1–2 business days.
- Orders placed on weekends or public holidays are processed on the next business day.
You will receive a confirmation email once your order has been dispatched.
3. Delivery Options & Estimated Timelines
Free Standard Delivery (Worldwide)
- Available for all products.
- Estimated delivery times:
- United Kingdom: typically 2–5 business days
- Europe: typically 5–10 business days
- United States & Canada: typically 7–14 business days
- Rest of the World: typically 10–20 business days
- United Kingdom: typically 2–5 business days
Delivery times may vary based on local customs procedures and courier delays. Exact timelines depend on your location.
Express Delivery (Paid Upgrade)
Customers may choose an express shipping option at checkout for faster delivery.
- Express delivery costs depend on destination and will be shown during checkout.
- Estimated delivery times:
- United Kingdom: 1–2 business days
- Europe: 2–5 business days
- United States & Canada: 3–7 business days
- Rest of the World: 5–10 business days
- United Kingdom: 1–2 business days
4. Tracking Information
All orders include tracking where available. Tracking details will be sent by email once your order is dispatched.
5. Customs, Duties & Import Fees
For international shipments, customs duties or import taxes may apply depending on your country’s regulations.
These fees are not included in our prices and are the customer’s responsibility.
GhostSims has no control over customs processes or additional charges that may occur.
6. Shipping Restrictions
GhostSims does not ship to countries where encrypted communications hardware is restricted or prohibited by law. If an order cannot be fulfilled due to local regulations, we will notify you immediately.
7. Lost or Delayed Shipments
If your parcel is delayed, lost, or fails to arrive within a reasonable timeframe, please contact our support team at cs@ghostsims.com.
We will investigate with the courier and arrange a replacement if necessary.
8. Order Changes & Address Errors
If you need to update your shipping address, please contact us immediately. We cannot guarantee address changes once the order has been dispatched.
Orders returned due to incorrect or incomplete addresses may require additional shipping fees for re-delivery.
9. Discreet Packaging
All orders are shipped in discreet, unbranded packaging to protect your privacy and security.
